Shop Policy

Returns

Exchange or store credit only — no refunds. Contact me within 10 days of receiving your product if you wish to exchange an item. Please feel free to ask any questions prior to ordering to avoid confusion about your item, I will offer personal assistance to any customer. Custom orders cannot be exchanged.

Payment

All major credit cards and PayPal are accepted. Card transactions are secure and encrypted. Split payment is available for price-sensitive customers (50% deposit to begin production, remaining 50% automatically charged pre-ship). Customers who wish to use this method will be asked to submit a credit card authorization form via email, with a one-time fee of $10.00.

Wholesale

While I appreciate interest from retailers, wholesale accounts are not available at this time.

Sales Tax

Sales tax of 8.875% is collected for residents of New York state.

Discounts

A discount of 10% is offered for students (must have proof of current enrollment and university email) and fellow entrepreneurial spirits that run small scale design labels (must have valid website and business email). Contact all@allknitwear.com for additional info and discount code if this applies to you.